About Us

About FedPoint

Innovation is at the heart of FedPoint’s business model. We believe there’s no such thing as big bang innovation. Rather, sustainable innovation that occurs organically during the daily pursuit of excellence is what enables us to provide world-class customer service.

This mindset infuses everything we do. It was the guiding principle when we were founded in 2002 to build and administer the Federal Long Term Care Insurance Program the group long term care insurance program for the federal family, with more than 267,000 enrollees. And it has enabled us to build uniquely successful solutions to the other complex problems facing our clients today, such as launching a rate stabilized long term care insurance product, as well as implementing one of the first online federal exchange platforms (BENEFEDS), where participants now shop for, enroll in, and manage their benefit plans.

Our partners include the country’s top insurance companies and some of the government’s most visible agencies, such as the U.S. Office of Personnel Management. The size and complexity of their products and programs demands excellence, stability, and focus. We deliver on these principles by providing expert administrative services, well-designed and secure platforms, and the continuous pursuit of exceptional experiences for our customers through innovative thinking, process design, and use of technology.

The passionate thinkers, doers, and all-around subject-matter experts that make up our workforce are what set FedPoint apart from our competitors. The drive for excellence, deep knowledge of federal benefits, and technological expertise ensure that we continue to provide the quality service and products our partners demand.

Mission Statement

Our mission To grow and modernize insurance and benefit programs for federal agencies, insurers, and other clients and partners by providing expert administrative services, well-designed and secure platforms, and an exceptional experience for customers.

Our vision By understanding our customers' needs, we aim to be the source for the most demanding, large-scale institutions looking to launch, build, or enhance employer benefit programs, offering the highest levels of service, quality, and security.