Description: This position requires Tellers to interact and assist customers in a prompt, friendly and professional manner. Tellers are responsible for ensuring that customer transactions are processed accurately while maintaining a balanced cash drawer and adhering to internal controls and procedures. Tellers are expected to conduct relationships in a manner that will enhance the overall marketing effort of the bank.

Customer Service:

• Expected to greet customers and facilitate a welcoming and positive customer focused experience using the Principals of Exceptional Service.
• Builds relationships by providing superior customer service by getting to know customers on an individual basis and exceeding their expectations.
• Engages in conversation to understand customer needs and financial goals, appropriately refers customers to other team members when necessary.

Knowledge/Skills/Experience/Requirements:

• High school diploma or equivalent
• Experience with handling cash and working with customers is essential
• Recent Teller or banking experience helpful but not necessary
• Personal ease with customer interactions while providing superior service
• Must be team-oriented, possess a positive attitude and is able to work harmoniously with all employees.
• Professional attributes including professional appearance, dependability and a commitment to punctuality and attendance_._
• Ability to easily communicate/converse professionally with customers and employees both over the telephone and in person.
• Ability to understand, read/write English and can easily understand and follow instructions.
• An aptitude for accuracy with good organizational ability and attentiveness to detail.
• Demonstrated computer literacy.
• Good math skills.

Working Conditions:

All full time employees are expected to work a 40 hour workweek and schedules vary based on need.

• Position requires ongoing interaction with the public from an assigned workstation.
• Must be able to maintain an assigned cash-drawer, including retrieving the cash-drawer weighing approximately 10 lbs. from a combination vault locker and returning it at the end of the day.
• May be required to move bags of coin (up to 50 lbs.) short distances.
• Position requires moderate reaching, walking, sitting and standing.

Benefits

• Health Insurance
• Life Insurance
• Long Term Disability
• Flexible Spending and Health Savings Accounts
• Vacation Time
• Sick Time
• 401(k)
• Pension Plan
• Employee Assistance Program
• Wellness Program
• Tuition Reimbursement

Bath Savings is an Affirmative Action, Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard for race, religion, sex, national origin, color, disability status, protected veteran status, or any other characteristic protected by law. –

*Only applicants who meet the criteria of education and job requirements will be contacted.

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