You will have telephone and direct contact with customers and other Bank employees and be expected to assist them in a prompt and professional manner. It is expected that you will implement and carry out Bank policy and procedure with respect to all functions and tasks performed.

Your primary function will be keying new retail loans and amendments, processing incoming payments, monitoring non-escrow accounts for payment of taxes, and discharging paid notes. You will be expected to answer customer inquiries and provide research support to other customer service personnel. You will provide assistance to lenders and staff with regard to loan servicing issues and act as liaison between the Bank and agencies in the completion of your duties. You are expected to perform your duties in a timely, accurate and efficient manner.