Requirements

• High school graduate or equivalent. Previous customer service with demonstrated cross-sales ability and cash handling experience required. Prior banking experience helpful.
• Relationship builder who is able to interact professionally and warmly with customers, identifying their needs and recommending suitable banking products and services while building trust.
• Professional communication skills with clear verbal and written communication to explain account options and terms in person and over the telephone
• Recognized for the ability to work well with others, a positive influence and team player.
• Ability to work independently and to collaborate with other departments and team members to provide Exceptional Service,
• Initiative and desire to help resolve problems and find appropriate solutions for customers.
• Must have excellent written, verbal and telephone communication skills through use of appropriate grammar
• Excellent organizational skills, ability to prioritize and multitask, able to meet deadlines and is accurate.
• Computer literacy including windows software, knowledge of professional formatting and writing styles and familiar with the use of Excel software.