About Us

The Frost and Flame difference is trust. It’s the customer’s trust in knowing they are dealing with straightforward, honest experts in their field. Frost & Flame has gained the trust of thousands of customers since 1976. Here are just some of the specifics:

• Frost & Flame is a family run business with the owners in-store everyday.
• Frost & Flame has carefully researched and has throughout the years made agreements to carry only the best rated products. Those quality manufacturer names are listed on the home page.
• Frost & Flame is a full service hearth products and gas company licensed by the state of Maine. We do complete installation of products sold including the running of gas lines and setting gas tanks.
• Frost & Flame has guaranteed low prices with expert installation plus the best after the sale service.
• All sales people receive intensive on-going in-house and factory training on new products when they become available. We have your answers!
• Owner Steve Richard personally does in-house inspections for all product purchases before installation in your home.
• All of the Frost & Flame installers are licensed and certified. We do NOT use subcontractors like many other companies.
• Frost & Flame does custom and unique installations every week. Do you have an usual request?... Challenge us!
• Frost & Flame offers a one year full warranty on products installed by our employees.